FAQs

How do I place an order?
Browse through our product pages. When you have found the product you’d like. Add the item to the shopping basket. You can view the item(s) at any point by clicking on the basket.
 
How do I know when my order has been received?
An email will be sent to you as the order is processed, you will then receive another email when the order has been dispatched. 
 
How will my order be packaged?
All our pieces will be presented in our own unique packaging. We also offer a gift wrapping service.
 
How do I return goods?
Please refer to our returns policy.
 
Jewellery colours and finishes
We have made every effort to display our products as accurate as possible. However, computer monitors may vary, and we cannot guarantee the exact colour/finishes of our jewellery.
 
How do I look after my jewellery?
In order to keep your jewellery looking lovely we recommend that you avoid contact with perfume, false tan, bath products, chlorine etc. Clean with a sterling silver/gold polishing cloth.